Quality & Accreditation

Health Skills Australia (HSA) was established in 2005 and is a nationally registered training organisation delivering accredited vocational education and training courses.

All courses delivered by HSA that lead to a vocational education and training (VET) award issued by HSA are recognised in the Australian Qualifications Framework (AQF). AQF qualifications are recognised all around Australia and by other countries. Further information about AQF qualifications is available at www.aqf.edu.au.

Registration Information

HSA is a Nationally registered training organisation (RTO) with the Australian Government’s, Australian Skills Quality Authority (ASQA). RTO number 21646.

Health Skills Australia became a nationally registered RTO on 01 July 2011.  Prior to this date HSA was registered with the Victorian Registration and Qualifications Authority.  The draft AQTF 2007 Audit Report for HSA provided by the VQRA,  can be viewed here.

Course tuition assurance

HSA is a member of an approved Tuition Assurance Scheme for Australian domestic students.  This assures current and intending students of HSA courses that lead to an HSA issued AQF award that they will be offered a suitable alternative course or have unspent course money refunded if HSA cannot provide the course for which the student has paid. Further information about HSA's tuition assurance arrangements is available here 

Compliance with Commonwealth, State or Territory legislation and regulatory requirements

HSA ensures that its policies and procedures meet the requirements of Commonwealth or State and Territory legislation which are relevant to our operations. Including:

  • National Vocational Education and Training Regulator Act 2011
  • Higher Education Support Act 2003 (HESA)
  • VET Quality Framework established under the National Vocational Education and Training Regulator Act 2011
  • Various other Commonwealth and State legislation, including that concerning Information Privacy, Personal Privacy, Health and Safety, Access and Equity, Workplace Harassment, Victimisation and Bullying, Anti-discrimination, Equal Opportunity, and Human Rights. For further details visit HSA's website.

HSA staff are provided with information about legislation that affects their duties through College policy, guidelines,briefing sessions, and through the Navitas-professional web portal. Students are provided with information about legislation that affects their participation in their studies through  policy, the  Student Handbook, at orientation, on administrative forms, and more generally through the HSA website

Quality Indicators

The Data Provision Requirements 2012 requires all registered training organisations (RTOs) registered with ASQA to provide an annual summary report of their performance against the learner engagement, employer satisfaction and competency completion quality indicators to ASQA.

Industry association membership

HSA is a Member of the Australian Council for Private Education and Training (ACPET). ACPET is the national industry association for independent providers of post‑compulsory education and training, for Australian and international students. For more information about ACPET click here

Professional registration and recognition of courses

HSA  seeks accreditation of its programs with relevant professional bodies for quality assurance purposes and to ensure our courses meet the relevant educational and training standards that allow graduates to seek recognition and to practise as a professional.

HSA's Diploma of Nursing course is accredited by the Australian Nursing and Midwifery Accreditation Council (ANMAC).   For graduates of this course this provides certainty that their course meets current training standards of provided by ANMAC for the Diploma of Nursing.


Ethical standards

Ethical standards HSA undertakes to act at all times in a professional and ethical manner. Staff of the College must abide by the professional standards expected of education and training providers communicated in ACPET’s Code of Ethics. Staff are also expected to abide by the ethical standards relevant for their profession. 

Student Safety

The quality of the student experience is central to the educational purpose of HSA and HSA recognises that the provision of a safe environment for study and learning and living free from the risk of harassment, intimidation, robbery and assault are preconditions to enhanced feelings of safety a positive and beneficial to overall student welfare and enhanced student experience.

HSA supports good practices for enhancing Student Safety.  HSA's governance and management  arrangements include student representation on a number of committees enabling partnership with our  students and the community to assess the levels of risk and responsibilities, and implement preventive measures.   HSA proactively reinforces strategies for the integration of students of all nationalities and backgrounds on our campuses and in our communities, and which promote a greater understanding of international cultures and languages in Australia.   HSA  also works to sustain and expand its current provision of information on student security and safety from  orientation through to graduation; and encourages students themselves to act on this information by taking safety precautions whenever possible.

Quality assurance

HSA has established a Quality Framework, which sets out the common principles, criteria and processes for quality assurance at HSA. This framework is reflective of Australian Government regulatory and quality standards for sustainable and responsible tertiary education. The framework blends the provision of consistent, quality, learning and pedagogy with the need for continuous improvement. For further information on the HSA Quality Framework contact HSA's Quality and Accreditation services here.

About Health Skills Australia(HSA)

Since 2005 HSA has provided specialist health care and community services training to help meet industry skills gaps and improve the lives of people in care – to make a difference.